Cultural Diversity and Cultural Competence in Police & Public Safety Psychology (Zoom) | June 16, 2020


Cultural Diversity and Cultural Competence in Police & Public Safety Psychology (Zoom) | June 16, 2020

$150.00 $125.00

Dr. Ellen Kirschman and Dr. Joel Fay

June 16, 2020

8:30am – 12:00pm

Palo Alto University, Los Altos Campus

3.5 Hours | 3.5 CEs

To attend in-person, click here to register.

SKU: 177285 Categories: ,

Program Description

This live training on Cultural Diversity and Cultural Competence in Police & Public Safety Psychology is presented by Joel Fay, PsyD, ABPP & Ellen Kirschman, PhD.

First Responders are not eager clients. It takes a lot for them to seek help and very little to turn them off. Therapists who make mistakes don’t get second chances. The number one error clinicians make treating first responders is failing to understand what they do, why they do it, and the culture in which they work. This course will examine the differences and similarities between first responders and mental health professionals and what it takes, personally and professionally to create strong therapeutic alliances. It will also cover personal challenges for the clinician, ways to acquire an insider’s look at the culture, and unique issues affecting women, minorities, and LBTQ responders.

We are pleased to offer virtual attendance for all our workshops via ZOOM. Virtual attendees will be emailed all the details to connect via ZOOM and will be sent electronic copies of all materials.

This is ZOOM registration. If you would like to attend in-person, please click here to register.


Upon completion of this webinar, participants should be able to:


  • Describe attendees’ personal biases toward first responders and how these may help or hinder the therapeutic environment
  • Describe issues of transference and counter transference
  • Describe the basic elements of establishing a therapeutic alliance
  • Describe unique aspects of treating first responders such as guns in the office, dual relationships, boundary issues
  • Describe the first responder culture
  • Describe three ways to gain entrée to the first responder culture

Intended Audience

The intended audience for this workshop includes all mental health and allied professionals, including psychologists, social workers, counselors, and marriage and family therapists interested in the competencies of police and public safety. This workshop is appropriate for beginner, intermediate, and advanced clinicians.

Workshop Outline

This course will examine:

  • The differences and similarities between first responders and mental health professionals
  • What it takes, personally and professionally to create strong therapeutic alliances
  • Personal challenges for the clinician
  • Ways to acquire an insider’s look at the culture
  • Unique issues affecting women, minorities, and LBTQ responders.

About the Presenters

Ellen Kirschman, Ph.D. is a California-licensed psychologist. and volunteer clinician at the First Responders Support Network. She is a member of the International Association of Chiefs of Police and The American Psychological Association. Her work has been recognized by the California Psychological Association’s 2014 award for distinguished contribution to psychology and the American Psychological Association’s 2010 award for outstanding contribution to the practice of police and public safety psychology. She travels worldwide giving workshops for first responders and their families as well as clinicians working with first responder clients. She is the author of I Love a Cop: What Police Families Need to Know, I Love a Fire Fighter: What the Family Needs to Know, lead author of Counseling Cops: What Clinicians Need to Know, and three mysteries, Burying Ben, The Right Wrong Thing, and The Fifth Reflection all told from the perspective of police psychologist Dot Meyerhoff. She also blogs with Psychology Today.

Joel Fay Psy.D served as a police officer for over 30 years and retired in 2011. Dr. Fay obtained his Doctorate in Psychology from Argosy University and is now in private practice working with emergency responders from numerous organizations. Dr. Fay teaches Crisis Intervention Training for numerous agencies throughout California, has co-authored a number of articles about emergency service stress and is a co-author of Counseling Cops, What Clinicians Need to Know. Dr. Fay is a co-founder of the First Responder Support Network and is the current Clinical Director. He has received numerous awards for his work including the California Psychological Association 2007 Humanitarian Award and the American Psychological Association 2012 award for Outstanding Contributions to the Practice of Police & Public Safety Psychology. Dr. Fay is Board Certified in Police and Public Safety Psychology.

This is a live workshop and is available for live CE credit.

Our goal is to make this as interactive an experience as possible for those who attend virtually by zoom. Please expect to share your webcam and unmute yourself to ask questions and make comments, just as you would if you were to attend in person. There will be someone in each workshop room who is monitoring zoom attendees and who will alert the presenter to questions or comments from virtual attendees.

Please alert the room monitor to your question or comment by typing a “?” In the chat box and then wait to be called on. You will then be able to unmute your microphone and ask your question or make your comment. If you do not have a microphone, please type your question or comment in the chat box and the room monitor will read it aloud to the presenter. Whenever possible, we prefer that you share your webcam when asking a question so the presenter and in person attendees can see you, making for a nicer experience for all 🙂

Please note that the times for this workshop are 8:30am – 4:30pm USA Pacific time zone. Please make the necessary time zone adjustments when adding this workshop to your calendar.

9:30am – 5:30pm Mountain with lunch from 1pm-2pm | 10:30am – 6:30pm Central with lunch from 2pm-3pm | 11:30am – 7:30pm Eastern with lunch from 3pm-4pm | Check all other time zones here

Continuing Education Credit

This is a Live In-Person Training Program. To earn CE’s, you will be required to complete the evaluation for this workshop. No partial credit is available. Participants will earn 3.5 CE hours for this workshop upon full attendance and completion of the workshop evaluation. Certificates will be sent electronically as PDFs available for download and printing.

Board Approvals: APA, CPA, ASWB, NBCC Click here for state and other regional board approvals.

Your satisfaction with your Programs, Products or Services is important to us. However, because upon registration and payment for our Programs, Products, and Services, they are promptly made available to you, we do not issue refunds. Should you find that a particular Program, Product or Service is not the right fit for you, we will gladly assist you and provide access to another of our currently offered Programs, Products or Services of an equal price that might better suit you, provided that you contact us through our Website contact form or send an e-mail to explaining why you seek a substitute Program, Product or Service.

If you would like to file a grievance, please see our Grievance Policy here.

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