Cultural Diversity and Cultural Competence in Police & Public Safety Psychology (In-Person) | June 16, 2020


Cultural Diversity and Cultural Competence in Police & Public Safety Psychology (In-Person) | June 16, 2020

$150.00 $125.00

Dr. Ellen Kirschman and Dr. Joel Fay

June 16, 2020

8:30am – 12:00pm

Palo Alto University, Los Altos Campus

3.5 Hours | 3.5 CEs

To attend virtually by ZOOM, click here to register.

SKU: 176268 Category:

Program Description

This live training on Cultural Diversity and Cultural Competence in Police & Public Safety Psychology is presented by Joel Fay, PsyD, ABPP & Ellen Kirschman, PhD.

First Responders are not eager clients. It takes a lot for them to seek help and very little to turn them off. Therapists who make mistakes don’t get second chances. The number one error clinicians make treating first responders is failing to understand what they do, why they do it, and the culture in which they work. This course will examine the differences and similarities between first responders and mental health professionals and what it takes, personally and professionally to create strong therapeutic alliances. It will also cover personal challenges for the clinician, ways to acquire an insider’s look at the culture, and unique issues affecting women, minorities, and LBTQ responders.

If you would like to ‘attend’ this workshop but cannot travel to Palo Alto – consider virtual attendance. We are pleased to offer virtual attendance for all our workshops via ZOOM. Virtual attendees will be emailed all the details to connect via ZOOM and will be sent electronic copies of all materials.

If you would like to attend by Zoom, please click here to register.


Upon completion of this webinar, participants should be able to:


  • Describe attendees’ personal biases toward first responders and how these may help or hinder the therapeutic environment
  • Describe issues of transference and counter transference
  • Describe the basic elements of establishing a therapeutic alliance
  • Describe unique aspects of treating first responders such as guns in the office, dual relationships, boundary issues
  • Describe the first responder culture
  • Describe three ways to gain entrée to the first responder culture

Intended Audience

The intended audience for this workshop includes all mental health and allied professionals, including psychologists, social workers, counselors, and marriage and family therapists interested in the competencies of police and public safety. This workshop is appropriate for beginner, intermediate, and advanced clinicians.

Workshop Outline

This course will examine:

  • The differences and similarities between first responders and mental health professionals
  • What it takes, personally and professionally to create strong therapeutic alliances
  • Personal challenges for the clinician
  • Ways to acquire an insider’s look at the culture
  • Unique issues affecting women, minorities, and LBTQ responders.

About the Presenters

Ellen Kirschman, Ph.D. is a California-licensed psychologist. and volunteer clinician at the First Responders Support Network. She is a member of the International Association of Chiefs of Police and The American Psychological Association. Her work has been recognized by the California Psychological Association’s 2014 award for distinguished contribution to psychology and the American Psychological Association’s 2010 award for outstanding contribution to the practice of police and public safety psychology. She travels worldwide giving workshops for first responders and their families as well as clinicians working with first responder clients. She is the author of I Love a Cop: What Police Families Need to Know, I Love a Fire Fighter: What the Family Needs to Know, lead author of Counseling Cops: What Clinicians Need to Know, and three mysteries, Burying Ben, The Right Wrong Thing, and The Fifth Reflection all told from the perspective of police psychologist Dot Meyerhoff. She also blogs with Psychology Today.

Joel Fay Psy.D served as a police officer for over 30 years and retired in 2011. Dr. Fay obtained his Doctorate in Psychology from Argosy University and is now in private practice working with emergency responders from numerous organizations. Dr. Fay teaches Crisis Intervention Training for numerous agencies throughout California, has co-authored a number of articles about emergency service stress and is a co-author of Counseling Cops, What Clinicians Need to Know. Dr. Fay is a co-founder of the First Responder Support Network and is the current Clinical Director. He has received numerous awards for his work including the California Psychological Association 2007 Humanitarian Award and the American Psychological Association 2012 award for Outstanding Contributions to the Practice of Police & Public Safety Psychology. Dr. Fay is Board Certified in Police and Public Safety Psychology.

The workshop begins promptly at 8:30am Pacific and will run until 12:00pm Pacific. We will have a 15-min break at approximately 10:15am Pacific.

Light refreshments will be provided for morning and afternoon breaks.

This workshop will be video recorded and a camera crew will be on site to capture photos and video footage of Summer Training Institute. In person attendees will be asked to sign a media release, allowing us to use any footage we capture in our development and promotional materials. If you are asked to conduct an interview on camera and do not wish to do so, please simply decline the invitation. If you do not wish to appear on camera at all (as in even in a panned shot of the workshop room), please let us know so we can seat you in a location where you will not be captured on video.

Continuing Education Credit

This is a Live In-Person Training Program. To earn CE’s, you will be required to complete the evaluation for this workshop. No partial credit is available. Participants will earn 3.5 CE hours for this workshop upon full attendance and completion of the workshop evaluation. Certificates will be sent electronically as PDFs available for download and printing.

Board Approvals: APA, CPA, ASWB, NBCC Click here for state and other regional board approvals.

Your satisfaction with your Programs, Products or Services is important to us. However, because upon registration and payment for our Programs, Products, and Services, they are promptly made available to you, we do not issue refunds. Should you find that a particular Program, Product or Service is not the right fit for you, we will gladly assist you and provide access to another of our currently offered Programs, Products or Services of an equal price that might better suit you, provided that you contact us through our Website contact form or send an e-mail to explaining why you seek a substitute Program, Product or Service.

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